Peer Review History: The Relationship between Employee Roles and Service Quality

Editor(s):

(1) Prof. Chen Chin Chang, Tainan University of Technology, Taiwan.

(2) Prof. Chun-Chien Kuo, National Taipei University of Business, Taiwan.

Reviewers:

(1) Van Nhan Nguyen, Vietnam.

(2) Helvy Yunida, State University of Jakarta, Indonesia.

(3) Muhamad Iqbal Nurmanditya, University of Sangga Buana, Indonesia.

Additional Reviewers:

(1) Esther Mugure Macharia, Dedan Kimathi University of Technology, Kenya.

(2) Guesh Berhe Gebremichael, Aksum University, Ethiopia.

(3) Gwo Yang Tsai, National Chung Cheng University, Taiwan.

(4) Topalovic Snezana, The High School of Culinary Arts and Tourism, Vrnjačka Banja, Republic of Serbia.

Additional Reviewers: (Comments received after deadline)

(1) K.S.Muthupandian, The Institute of Cost Accountants of India, India.

(2) Priyadarshini Seth, National Council of Hotel Management, Noida, India.

Open Peer Review Policy: Click Here

Specific Comment:

Average Peer review marks at initial stage: 7.9/10

Average Peer review marks at publication stage: 9/10

Peer Review History:


Stage 1 | Original Manuscript | File 1 | NA


Stage 2 | Peer Review Report_1 (Van Nhan Nguyen, Vietnam) | File 1 | NA


Stage 2 | Peer Review Report_2 (Helvy Yunida, Indonesia) | File 1 | NA


Stage 2 | Peer Review Report_3 (Muhamad Iqbal Nurmanditya, Indonesia) | File 1 | NA


Stage 2 | Revised_MS_v1_and_Feedback_v1 | File 1 | File 2


Stage 3 | Comment_Editor_1_v1 | File 1 | NA


Stage 3 | Revised_MS_v2_and_Feedback_v2 | File 1 | NA


Stage 3 | Journal_Change | File 1 | NA


Stage 3 | Comment_Editor_2_v1 | File 1 | NA


Posted in Review History.