Peer Review History: Customer Relationship Management on Customer Retention in the SACCO Sector in Kenya

Editor(s):

(1) Dr. Rakesh Verma, Associate Professor, GNIOT MBA Institute, UP, AKTU Lucknow (AICTE), India.

Reviewers:

(1) Saleh Md Arman, Poznan University of Economics and Business, Poland.

(2) Jagjot Bhardwaj, USA.

Additional Reviewers:

(1) Previledge G. Madhovi, Tshwane University of Technology (TUT), South Africa.

(2) Dipti Baghel, Dr. K.C. Baghel Govt PG College, India.

(3) Sudhinder Singh Chowhan, IIHMR University, India.

(4) Roya Anvari, The University of Georgia, Georgia.

Additional Reviewers: (Comments received after deadline)

Open Peer Review Policy: Click Here

Specific Comment:

Average Peer review marks at initial stage: 7.5/10

Average Peer review marks at publication stage: 9/10

Peer Review History:


Stage 1 | Original Manuscript | File 1 | NA


Stage 2 | Peer Review Report_1 (Saleh Md Arman, Poland) | File 1 | NA


Stage 2 | Peer Review Report_2 (Jagjot Bhardwaj, USA) | File 1 | NA


Stage 2 | Revised_MS_v1_and_Feedback_v1 | File 1 | File 2


Stage 3 | Comment_Editor_1_v1 | File 1 | NA


Posted in Review History.